Terms

TERMS AND CONDITIONS

On https://rentalmilan.com/ you can find detailed information about the apartments, in addition to the 360° Virtual Tours, the pictures and the location on the map.

If you book an apartment, you agree with its characteristics and you accept its specific features.

GENERAL CONDITIONS

• Once you make the advanced payment (i.e. the 20% of the total amount), you will receive an email with the “Booking confirmation” from the website and the “Lease agreement” from the owner, with all the details about the apartment, the payment and the conditions.

• By accepting the booking conditions you expressly accept the specific payment terms.

• The Owner can ask the prepayment of the whole or of a part of the total rental amount.

• You should inform the Owner about your arrival time at least one week before, via email or telephone.

• To have the security deposit refunded you have to follow the rules stated in the lease agreement.

• If the Owner is forced to replace the accommodation for maintenance problems or circumstances beyond his control, RentalMilan.com doesn’t assume any responsibility.

• RentalMilan.com is not responsible for the burglary of any objects left in the apartments.

• At the check-in, if you don’t manage to meet or contact the Owner or the contact person, please call our office +39 334 659 0292.

CANCELLATION POLICY

The advanced payment will be refunded only if, for circumstances beyond one’s control, the apartment is not available and our company can’t replace it with another one.

The rental amount balance, if paid in advance to the Owner, can be refunded if the cancellation occurs at least three months prior the check-in.

During the rental period, in case of an earlier termination of the contract, there are three months of prior notice, that you must communicate via e-mail.

Cancellations must always be communicated via e-mail, it being understood that any other communication – for example by sms or telephone – cannot be effective.

 

RentalMilan.com

Rental Milan di Ottavia Tagliavini
Via Cesare Pavese 7
20020 Magnago (Milano)
Italy

VAT nr.: IT09009150963

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